Assistors are available Monday through Friday, from 7 a.m. If you are a tax professional or software provider calling about an e-file issue and it is not account related, please contact the e-help office in Austin at 51 (not toll-free). (Eastern time) for all other questionsįax: 68 (for international tax account issues only) The International Call Center is operational Monday through Friday, from: A simple workaround would be for their product team to add a feature to ask the user if they are on a VPN, or show them instructions for how to set up with Proxy settings to help alleviate misconstruing user activity.If you are a taxpayer with specific individual or business account questions you should contact the International Taxpayer Service Call Center by phone or fax. Doesn’t appear to be a mature VOIP option, and so I would recommend against using it for any important kind of activities where people like family and friends need to reach you. If they can’t provide a useful app on the consumer side that comes with credible support, I would highly question upgrading for business use. The app comes with Proxy settings, but apparently no instructions or support for how to set it up. Is this app as private as they are suggesting? Unsure. This also creates a question about claims about encryption, especially since Viber comes with tracking, Err, I mean, ads. Try making your app better so then people will want to use it more, instead of bombarding them with notices to turn on notification.Īny good product manager or engineer should know how to evaluate usage data to determine if a user, especially a low volume user, is using the app for spamming purposes, as well as if the IP address is being used BY the user for spamming purposes, OR, if it could be that they use a VPN or other Adblock tools to protect their privacy, thereby providing false information about user intent. Instead of constantly trying to get people to turn on notification and use your app more, maybe you should use that energy on fixing the problems in your app. Really? What is the point of the notification button if you’re just going to constantly pester me after I already turned it off. But what makes it really annoying is that they are not focused on fixing their problems fast enough, However, they certainly spent a lot of time making sure the app is constantly I’m trying to get you to turn on the notification. In general, Viber has a lot of little glitches here and there. And this makes it particularly annoying during the late night/early morning when I’m trying to sleep.
I have do not disturb mode set up on my iPhone at night. In addition, even blocked numbers are ringing. Nothing shows up on the screen (unless you open the app), just a ringtone.
Yet, incoming calls are still ringing with that annoying Viber ringtone. I have the notifications set to off in both iPhone settings and the app.
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